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      Customer Service/Technical Support

      Our Customer Service Team is here to support Benchmark Game titles -both past and present- with dependable, customer-focused technical support and parts assistance.

      If you can’t find what you need using this online resource, feel free to contact us:
       
      Monday-Friday 8:30am-5:30pm (EST)
      Phone:561-253-3310
      Email Parts Team: parts@benchmarkgames.com
      Email Service Team: service@benchmarkgames.com
       
      We understand that game downtime is frustrating to you and detrimental to your operation. Our Customer Service Team is committed to offering solutions to save you both time and money- now and for the lifetime of your equipment.
       
      Please consider contacting us to schedule a live telephone troubleshooting session with a customer service team member, and/or receive best practice advice, preventative maintenance tips, and essential parts suggestions to always have “on hand” at your location. These recommendations will help you avoid lost revenue, emergency service calls, and overnight part fees by keeping your Benchmark Game up and earning!
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Home Service Team

Service Team

Jeffrey DeLong

Quality Assurance Director jdelong@elautgroupusa.com

Mike Rizzo

Customer Service Manager mrizzo@elautgroupusa.com

Mark Williams

Customer Support Representative mwilliams@benchmarkgames.com
561-588-5200 ext. 710

  • Benchmark Games International
  • Address: 2201 4th Ave N,
    Lake Worth Beach, FL 33461
  • Phone: 888-538-1000
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